It is such a pleasure to help clients in selling and buying homes. personal service means everything to us.
“Paula to purchase our first home 10 years ago and we just used Paula again to sell our starter home and buy a larger home for our family. Paula's knowledge, communication, and personality are all the best in the business. I wouldn't use anyone else to buy or sell a house!”
— Joseph H, 2020
“Melissa was great to work with and helped me find my first home! She was so fast to respond to any of my needs, and answered all of my questions making the home buying process easy and stress-free. The home I bought had multiple offers in the first day listed, and Melissa helped me to make my offer the most competitive and worked well into the evening to make sure we sealed the deal. I couldn’t have been happier with my experience and would recommend Melissa Smith to anyone looking to buy or sell a home!”
Kristyn B, 2020
“The ordeal was a nightmare on the end of our buyer, but Paula was a God-send; while the process was painful, Paula went above and beyond the call to ensure that we were taken care of. She paid attention to every detail and made sure that all deadlines were kept, agreements were held to, and that we got the deal done. If not for her, I don’t think we would be where we are now. My wife and I owe her a huge debt. I truly cannot grade her high enough here, or recommend her enough to anyone who is looking to sell their home. The dedication that she has is higher than anyone I’ve met in the profession.”
— Christopher H, 2020
“I am a new home owner as of yesterday thanks to my realtor, Melissa Smith. I had rented for many years and was thinking about buying a home. I saw one that had just come on the market, and Melissa dropped what she was doing and immediately set up a showing. The next day I walked into what I knew had to be my home. Because of Melissa's diligence, the whole proces
s went seamlessly. She was prompt in her responses to all of my questions and ensured that I was informed every step of the way. She truly cares about her clients. I am a former teacher, and I definitely give Melissa Smith an A+!”
Karen D, 2020
Read more reviews of Smith Family Realty
MARCH 3rd, 2021
The Paula Smith Group – Smith FAmily Realty
Earns 2020 Angie’s List Super Service Award!
AWARD REFLECTS COMPANY’S CONSISTENTLY HIGH LEVEL OF CUSTOMER SERVICE
March 3, 2021
Indianapolis, IN
The Paula Smith Group – Smith Family Realty is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2020.
“Despite the enormous challenges facing our service pros throughout 2020, our Angie’s List Super Service Award winners continued to provide exceptional customer service,” said Angie’s List Founder Angie Hicks. “These outstanding businesses have helped homeowners not only maintain their homes, but also evolve them into safe and comfortable spaces that can handle all the mess of life, work, school and entertainment under one roof. Our homeowners’ consistent positive reviews make it clear: these are the best pros in our network.”
Angie’s List Super Service Award 2020 winners have met strict eligibility requirements, which include maintaining an exceptional rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening.
“We are extremely honored to have been given the Super Service Award for 2020” said Paula Smith, managing broker and owner of Smith Family Realty “helping our clients navigate through the sometimes complex world of real estate (even during a pandemic) and achieve their desired outcome, is our number one goal while maintaining personal and professional service. The Paula Smith Group at Smith Family Realty looks forward to serving our clients and having them join our real estate family in 2021 and beyond.”
The Paula Smith Group – Smith Family Realty has been listed on Angie’s List since 2009. This is the 12th year The Paula Smith Group – Smith Family Realty has received this honor.
Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are rated in multiple fields ranging from price to professionalism to punctuality.
For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.
Smith Family Realty is a small, woman owned business with homegrown, central Indiana Realtors who will provide personal, professional and authentic service throughout your home buying and/or selling experience that is easy, comfortable and ultimately enjoyable.